FAQ's

Frequently Asked Questions (FAQs)

To provide you with the best shopping experience, your feedback is always appreciated. If you have any questions, feel free to email us at support@nisargastore.in.

1. How can I place an order?
Placing an order is simple. Browse our website, select your desired products, and proceed to checkout. No account creation is required.

2. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number on our "Track Your Order" page. For any issues, feel free to contact our support team.

3. How long does it take to receive a tracking number?
We follow a next-day dispatch policy. Your tracking number will be generated and shared within 24–48 hours via email.

4. Will I receive a confirmation after placing my order?
Yes, all customers receive an order confirmation email instantly after placing an order.
Note: If you do not receive it within 12 hours, please contact us.

5. What is your return and refund policy?
We offer a hassle-free 2-day return window. You can request a return, and once approved, you will receive a full refund. For more details, please refer to our Return & Refund Policy page.

6. How do I cancel my order?
Orders can be cancelled within 24 hours of placement. Please contact our support team at support@nisargastore.in.
Note: Once an order is shipped, it cannot be cancelled.

7. Who can I contact if I have an issue with my order?
You can reach out to us via:

8. Can I change my shipping address after placing an order?
Unfortunately, once an order is confirmed, the shipping address cannot be changed. Please double-check your details during checkout.

9. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) for your convenience. You can select it during checkout.

10. Is shipping free?
Yes, we provide free shipping across India on all orders.

11. Do I need to create an account to place an order?
No, account creation is not required. You can place orders directly, and all updates will be sent to your email.

12. Do you have a physical store?
No, we operate exclusively online to provide a smooth and efficient shopping experience.

If you have any other questions or concerns, feel free to contact us at support@nisargastore.in. We’re always here to help!